Tenant hub

Looking for a Home in Greater Manchester?

Sapphire Living Care provides rooms and homes in managed properties across Greater Manchester. Many of our residents are referred by housing teams and support organisations, and you can also contact us directly.

Managed homes across Greater Manchester Working or on Universal Credit Every enquiry treated in confidence A real person calls you back
Residential street of ordinary houses in a UK town
New enquiries

How to Ask About Accommodation

There is no long application form. Send a short enquiry, and a member of the team will talk it through with you.

01

Send an Enquiry

Use the enquiry form, email tenants@sapphireliving.co.uk or call 0161 524 2745. A housing team or support worker can contact us for you.

02

A Short Conversation

We ask a few questions about your situation, when you need to move and which areas suit you.

03

Checking Availability

We check whether we have a suitable room or home available in the right area. We will be honest if we do not.

04

Next Steps

If there is a suitable place, we explain the tenancy, the rent and what documents we need before you move in.

Housing enquiry

Tell Us What You Need

Answer a few short questions, one at a time, and the tenant team will contact you. If you are not sure about a question, give your best answer.

  • Takes a couple of minutes
  • A real person calls you back
  • Working or receiving benefits
  • Handled in confidence

Prefer to talk? Email tenants@sapphireliving.co.uk or call 0161 524 2745. A housing team or support worker can also contact us for you.

Looking for a home in Greater Manchester?

Answer a few short questions, one at a time, and the tenant team will be in touch. It will only take a couple of minutes.

Your answers are handled in confidence.

So we know who we are speaking to.
Please enter your full name
Just the year, for example 1990.
Please enter a 4-digit year
A member of the tenant team will call you.
Please enter a phone number with at least 10 digits
We will use this to confirm we have your enquiry.
Please enter a valid email address
Which area would you like to live in?
Choose the area that suits you best.
Please choose an option
Are you working or receiving benefits?
Both are welcome. This helps us talk through how rent would be paid.
Please choose an option
A rough figure is fine. Leave it blank if you are not sure.
Who needs housing (just you, or a couple), when you need to move, any pets, and whether a council or support service is helping you.
Please tell us a little about your situation
Which documents can you provide?
Tick any that apply. It is fine if you do not have them all yet.
Ready to send your enquiry?
The tenant team will contact you using the details you gave.
Please tick to agree so we can contact you
✓

Thank you, we have your enquiry.

The Sapphire Living Care tenant team will be in touch. If your need is urgent, call 0161 524 2745, Monday to Friday, 9am to 5pm.

Current residents

Already Living in a Sapphire Living Care Home?

For anything about your tenancy, your rent or a repair, contact the tenant team.

Repairs & tenancy

Contact the Tenant Team

Email tenants@sapphireliving.co.uk or call 0161 524 2745, Monday to Friday, 9am to 5pm. Include your address and, for repairs, a photo if you can.

Email the Tenant Team →
Emergencies

Fire or Danger to Life

Call 999 first. Once everyone is safe, let us know what has happened.

Call 999
Emergencies

Smell Gas?

Call the National Gas Emergency Service on 0800 111 999, leave the property if it is not safe, then tell us.

Call 0800 111 999
Questions

Common Questions From People Looking for a Home

If your question is not here, email or call the tenant team.

Can I apply if I receive Universal Credit?
Yes. We house people who are working and people who receive Universal Credit. We will talk through how your rent would be paid when you contact us.
Do I need a referral from the council?
No. Many residents are referred by housing teams and support organisations, but you can also contact us directly. If a council or support worker is already helping you, it is useful to tell us.
Which areas do you have homes in?
Our homes are across Greater Manchester. Availability changes, so tell us which areas you would prefer and we will check what is available.
Can couples apply?
Yes, you can enquire as a single person or as a couple. Tell us when you get in touch so we can look for a suitable place.
Can I bring a pet?
It depends on the property. Tell us about any pets when you enquire and we will let you know what is possible.
How quickly can I move in?
That depends on what is available in the area you need and on the checks required before a tenancy starts. We will give you an honest timescale when we speak.

Need Somewhere to Live in Greater Manchester?

Email or call the tenant team. Tell us a little about your situation and we will let you know honestly whether we can help.